Best Software Tools

Conversation Intelligence Software

Are you looking for the best Conversation Intelligence software? In this article, we will introduce you to various software options that can help you record, transcribe, and analyze sales calls. These advanced solutions go beyond recording; they employ tools to identify keywords and topics so users can quickly jump to those points in sales calls. To give you a comprehensive overview, we will examine their features, capabilities, and pricing, so you can make an informed decision about the tool that works best for you.

WeConnect.chat

Relevant Conversations
WeConnect.chat is an online chat platform that is designed to help professionals engage their audience, qualify high-value leads, and convert those leads into customers. With WeConnect.chat, they can create customized conversational experiences as a widget on their website, a landing page, or embedded code for convenient access from any device. Whether they are video chatting one-on-one with their prospects or clients or booking meetings directly from the advert itself, WeConnect.chat allows them to quickly and efficiently communicate with key contacts and build relationships over time. The features that make WeConnect.chat so effective include the intuitive user interface, comprehensive video chat experience, the ability to categorize multiple conversations, customizable greeting messages that express your brand’s personality, and automated notifications to ensure no connection is lost. Make use of more advanced features like scheduling tools for pre-booked meetings and group chats so they can manage multiple conversations at once and save time. With WeConnect.chat in their professional toolkit, it’s easier than ever to stay connected with potential customers and build relationships that last. Improve the success of their communication efforts now by subscribing to their reliable chat solution for professionals today!

FloStack

Inbound Conversion Platform
FloStack is an inbound conversion platform that provides businesses with instant qualification, routing, engagement, and meeting booking capabilities with prospective customers from their website. The platform offers an opportunity to achieve an increased conversion rate from form sign-ups to sales opportunities, leading to an impressive speed to lead in just a few seconds. By utilizing FloStack, businesses can leverage a wide range of features and tools to effectively engage with their customers, enabling them to improve their overall sales process and drive growth. This innovative solution can help businesses achieve a higher level of efficiency, resulting in increased customer satisfaction and retention. With FloStack, businesses can streamline their inbound sales process, ultimately leading to an enhanced bottom line.

Qualyon

Increase Insurance Retention
Insurance players always knew that their business depends on customer service and customer satisfaction. Customer complaints reported during a renewal call often remains unattended. Fixing this problem will result in not just an improved retention, but also higher NPS. Run our industry tested module, and find out the reasons why your customer chose not to continue with their policy. Create an understanding on why they should reinstate their policies, and take immediate decisions to help them with this process. Your agents can call and close.

Socrates AI

Simplifying the HR experience for everyone
Socrates AI makes employee interaction with HRIS enterprise systems productive, engaging, and secure. Socrates works as an experience layer between your people, applications, and services to answer questions, automate tasks, escalate and improve employee engagement. Socrates.ai delivers a Return on Experience Platform focused on creating outcomes in real-time. They prepare, execute, listen and learn to make experiences transformative and productive.

zto.technology

Beef up relationship skills
This is the first system of its kind. It automatically translates video and audio recordings of a one-on-one interaction (interview, sales pitch, etc.) into qualitative variables. This allows our team of professionals to analyse the data and identify individual strengths and weakness. ZTO's added value stems from the fact that the Comscope has been developed through partnerships with major corporate groups in France; this collaboration has enabled it to respond and address specific business needs. ZTO's services are offered in North America, specifically through a French-Canadian team based in Montreal.

ODIO

Grow Your Revenue with ODIO
ODIO’s Conversational Intelligence platform captures customers and agents conversations across phone, web conferencing, email, and chat, understands what was said and discussed in these conversations, analyzes and delivers insights to help organizations drive better conversions and serve customers efficiently. Their are a team of PhD’s, engineers, data scientists driven by our passion towards Voice AI to build world’s most advanced voice analytics platform. By unlocking and analyzing voice data at scale, their aim is to help businesses truly understand and react to what their customers are saying. ODIO's mission is to help businesses capture and learn from their customer conversations.

Cue

Productivity meets simplicity
Business processes are being overwhelmed by the complexities of adapting new technologies. Cue makes it easy to embrace and adapt to your existing digital workflows and streamline the user journey

Abbot

Conversations drive customer happiness
Abbot gives team the tools to manage and scale customer conversations in Slack. Abbot's Smart Priority Queue helps make sure don't miss important requests by organizing customer conversations in order of priority. Designate a channel’s first responder to ensure the right team members are alerted to respond to conversations. Configure a response time target and deadline for each channel to meet your customer service commitments. Create rules to trigger escalations and other actions simply. Abbot integrates with common escalation tools like PagerDuty, so it can plug into existing workflows.

Knowtworthy

Boost meeting productivity.
Knowtworthy supports your meetings with automated transcribing, real-time collaboration, rapid sharing, and more, saving you and your coworkers time. Your meetings are stored in a safe and central location, allowing you to access notes, start meetings, and view tasks from anywhere. Meeting minutes are immediately updated in real time for all team members, allowing you to create more efficient minutes. With fast and tailored action item lists delivered directly to your inbox, you'll never be left wondering what to do following a meeting. The impact of losing track of past minutes on your team's work and productivity can be significant. Your meetings have a safe haven with Knowtworthy. You and your team can collaborate on meeting minutes papers no matter where you are. The goal of Knowtworthy is to make the meeting experience as seamless as possible. If you change the agenda of a meeting, it will be updated in real time for everyone who has been invited. This implies that your teammates will be able to remain on top of their work and arrive at meetings prepared. Our "One Click Sharing" feature makes it simple to invite guests to meetings.

Call of Fame

Cold calls featuring top SaaS businesses
Welcome to the Call of Fame - where can listen to recordings of real-life cold calls made by the best SDRs from A-players of the SaaS world - Chilipiper, LeadIQ, etc. They all cheered when Belfort made his first sale in the Wolf of Wall Street. We cheered again when Dwight and Jim from The Office won a sale by highlighting their amazing customer service.

Messenger Organizer

Quickly Organize All Conversations
Messenger Organizer organizes ALL of conversations with own customer folders. Stop paying for expensive CRMs and integrations to try and navigate Facebook conversations. Messenger Organizer organizes all leads inside Facebook Messenger. Messenger Organizer sends automated, customizable, pre-made messages to existing friends or new friend requests, saving time and headache.

CanString Analyzer

Know your interactions better with CanString Analyzer
The CanString Analyzer programme is a platform that allows you to get personalised analysis and audits based on your needs. The software includes capabilities for converting audio files, translating audio call transcripts, and translating written documents in different languages. The AI model is utilised in dashboards and reports to segment and summarise data. It offers a voice-to-text transcript feature that allows you to transform audio files, documents, emails, and social media feeds into text for their AI engine. It enables multiple language translation and can translate audio call transcripts and text documents. For departmental, customer, product, or vendor deviations, you can create an unlimited number of unique analysis setups. Information will be collected from conversational text, dialogue, questions, and responses based on your particular keywords/keyword combinations. It comes with pre-configured dashboards and reporting that allow segmentation and summarising based on any criterion, such as customer, employee, product, or type of interaction. Furthermore, their AI model will extract the intricacies of your interactions and offer the overall attitude and emotion of the connection based on extensive training in conjunction with your individual settings.

Call Tracking

Essential for your Digital Strategy
Call Intelligence for investment optimization, audience creation, segments and customer journey customization. Add Call Intelligence to your marketing communications by assigning a unique telephone number to each client in both organic traffic and campaigns.

Loris

From anywhere in the world, improve customer service in a few weeks
Loris is a conversational AI software for customer-focused teams. With the support of this software's real-time employee assistance and analytics, users can quickly raise productivity and improve client interactions. The software is an easy-to-use deployment tool that improves the return on investment of a customer success platform through top-notch integrations. Businesses can place greater trust in their employees since Loris empowers them to handle increased interactions and improve quality. The software also effectively filters out rogue replies and aids users in creating a steady consumer experience at volume. With the help of this software, inexperienced agents can do and handle duties like experts. In order to build the appropriate reaction in a shorter time, Loris draws recommendations from the material that performs the best. Additionally, the platform centralises change management so that agents can always depend on the most recent information when a company's regulations change.

Cronbot

The Perfect Tool for The professionals to Improve Workflow
Introducing Cronbot.AI: the innovative platform that is transforming the way businesses handle data. This revolutionary product offers dynamic, conversational solutions to the daily tasks that bog down many businesses. With Cronbot.AI, tasks become more engaging and easier to manage. Cronbot.AI is the perfect tool for professional who want to improve their workflow. The platform is designed to integrate with existing data sets and turn them into conversations, streamlining the communication between people and computers. It also uses natural language processing to help businesses understand what's in their data sets and how to use it more effectively. It's an incredibly powerful way to make sure businesses are making the most of their data.

DataChat

Leverage data science insights with DataChat
Conversational Intelligence is a novel approach to human-machine collaboration. Humans provide their intuition, while robots bring their ability to look for patterns in data effectively. As a result, people and robots work together to uncover the hidden jewels in business data. DataChat is a unified analytics platform that employs natural language to make a wide variety of tasks, such as data wrangling, preparation, exploration, visualisation and predictive modelling, available to all users, enhancing business outcomes. DataChat allows everyone in a business — not just programmers – to deal with data in a self-service and collaborative way. DataChat gives analysts, especially non-programmers, a way to do everything and execute it in a collaborative and governable pattern. It empowers organisations with an advantage over the competition by quickly and confidently making sound data-driven decisions. DataChat offers a guided conversational approach that leverages self-served data analytics and machine learning to uncover sophisticated patterns in the data. Furthermore, it helps data science users automate routine model building by hyperparameter optimisation and k-fold cross-validation.

RepsMate

Gain Insights with Customer's Interactions
RepsMate software is a conversation intelligence platform used to gain insights with Call Analytics. The software offers tools to make calls and take the ambiguity of the decision-making process.​​ Measure the customer experience and the representatives’ performance with reports.

Perfect Recall

Share Zoom call highlights
Perfect Recall replaces written notes by allowing you to share essential highlights from your Zoom calls. Zoom calls are recorded and transcribed using our software. The transcript text can then be highlighted to generate short, digestible clips. We make it simple for people to repackage oral knowledge in meetings, allowing them to communicate more quickly and effectively. During Zoom calls, Perfect Recall allows the user to take video notes by marking crucial points. To create the best product, you'll need data. You may use Perfect Recall to make video narratives out of many customer calls. As a result, everyone in your team can effortlessly maintain contact with the consumer. Everyone on your staff has a different, erroneous idea of what users require - but no true data. Product quality deteriorates. Perfect Recall transcribes your Zoom calls so that anyone can quickly look for customer calls and keep informed. That is how team knowledge is developed.

Rafiki

Increase your company’s value with Rafiki
Rafiki is a value, revenue and conversation intelligence platform that enables you to recognize how consumers interact with your sales staff in real-life situations and then transform them into a source of income. It assists you in capturing calls, transcribing them using cutting-edge AI transcription, deciphering who asked what, when, and about whom, and arranging them with prospects, accounts, and transactions. The platform collects KPIs, and compares and contrasts topic trends that progress deals through stages. With Rafiki, you can connect crucial KPIs, as well as representatives and revenues. You can build effective sales teams and predictable income using insights. You can determine which reps are the most effective and analyse successful trends and provide timely, targeted recommendations to help your team perform at its best. You can manage your pipeline with important information on Close Signals and Churn to optimize your transaction potential. Rafiki makes taking notes and analysing all customer conversations simple and inexpensive, allowing you to uncover winning and losing trends across your company, transactions, and market to help you achieve continuous high performance.

GitterBot.io

Get Your Developers Shipping
Are you looking for an efficient and reliable way to optimize your internal technical documentation? GitterBot.io is the perfect solution! This app allows the team to quickly set up a conversational knowledge base using the latest advancements in artificial intelligence technology, meaning you can keep all of the employees up-to-date with the most accurate information around. Whether they need details about customer solutions, product specifications, or technical updates, GitterBot.io has got you covered! With a simple user interface and intuitive navigation tools, training and informing your team has never been easier. It's fast, reliable, and incredibly cost-effective so why wait? Get started on GitterBot.io today and see just how easy keeping your business documentation organized can be!

Traq.ai

Get the best sales coach with the assistance of Artificial Intelligence
Traq.ai is a software that assists with taking notes, transcribing calls, and recordings with the means of AI. It assists enterprises with the data of the buyers’ requisition. It also evaluates the competitors the buyers consider as potential threats. During the buyer’s interaction with their clients, Traq.ai neatly record their conversation without any fuss of transcription. Moreover, after completion of a call the software analyses the call and scans the significant insights along with the threats. After that, the software provides an instant summary of the buyer’s CRM notes. Traq.ai also provides a proprietary algorithm after an evaluation is done. This helps buyers to improvise their strategies and enhance their sales. The buyers have the ease to get help from the team running the software when problems arise. Traq.ai software ensures pipeline accuracy and elevates the growth of revenue sustainably. It also tracks the growth and predicts the sales in the near future.

Call Journey

Get speech and text analytics to improve business
Call Journey is a conversation intelligence program developed by the TMA Group of Companies, an Australian-based technology company with offices in North America, Asia Pacific, and Europe. They use this environment to harness the power of speech data and are assisting enterprises in solving some of their most difficult problems by providing insights that have a direct influence on customer experience, company performance, and compliance. You can acquire actionable CX insights from calls with Call Journey. Customer brand loyalty can be strengthened by analyzing rival remarks. To increase client lifetime value, you may better identify patterns, triggers, events, and feedback on efforts. The program ensures that you have complete coverage of all consumer interactions. You'll be able to find 100% coverage of consumer encounters. It's a platform that combines human intelligence with artificial intelligence's best features. Risks can be identified and mitigated before they become an issue. Analyze complaints from all sources, paying attention to severity, consequences, and systemic issues. With SOC 2 Type 2 certification and enhanced PCI redaction, you also get enterprise-grade infrastructure and security.

PaperTrail

"Streamline the Team's Communication and Collaboration with Papertrail"
Papertrail is a collaborative platform that allows teams to seamlessly save their Slack conversations into Asana or Notion. By integrating with these popular project management tools, Papertrail provides a streamlined solution for team collaboration and communication. The platform's powerful capabilities enable teams to save and organize their Slack conversations in a way that is easy to access and share with team members. This feature is particularly useful for teams working on projects or tasks that require ongoing collaboration and communication. Papertrail's integration with Asana and Notion allows teams to centralize their project management and communication efforts, resulting in increased productivity and efficiency. The platform's user-friendly interface and seamless integration make it an ideal solution for teams of all sizes, from small startups to large corporations.

Voxta

Voice assistants for call centers & mobile apps
Voxta intelligent voice assistants deliver 24/7 customer service for call centres and mobile apps. Engage customers and cut wait times and clicks. These are easy to integrate into client API’s, and available in English and Indian languages. Voxta intelligent voice assistants support customers 24/7. Increase call centre capacity, automate FAQ’s, cut wait times and costs. Filter cases passed to customer service agents.

CallThread

Inbound calls that convert
Soleo is a leader in call management and performance marketing. They are a well-established and trusted partner and technology innovator in the industries they serve. With nearly 20 years of experience, they have earned our reputation by building world class platforms, maintaining the highest standards of compliance, being selective about our suppliers, and by providing best in class customer support. CallThread is Soleo's performance marketing platform that pairs our proprietary call management technology with their expansive pay-per-call network. The net result is a consistent volume of highly qualified inbound leads directed right to our customers. They service national brands and other businesses across a variety of categories. Their goal is to help our advertising partners improve their return on ad spend and generate more sales through quality inbound calls.

Espressive

Effective Automation Requires a Comprehensive Approach
Espressive Barista, our AI-based virtual support agent (VSA), incorporates advanced NLP and conversational AI to automate resolution of employee questions, issues, and requests with personalized responses that result in elimination of 70% of help tickets, enabling you to recoup 1.2 weeks of productivity per employee per year.

Zipteams

Open AI Superpower For Sales Teams
Zipteams offers intelligent meeting and call solutions that revolutionize customer engagement. With a focus on innovation and personalization, Zipteams provides efficient and timely responses to meet the specific needs of each customer. By leveraging the latest technology and advanced analytics, Zipteams enables organizations to deliver highly effective and personalized customer interactions. With Zipteams, businesses can improve their customer satisfaction, increase their customer loyalty, and drive their revenue growth. Zipteam's intelligent meeting and call intelligence solutions are changing the way organizations engage with their customers, delivering a superior experience and measurable results.

Aktify

Respond to your leads in a way they want
Aktify is an ideal platform for conversational AI and SMS technology designed especially for phone sales teams. The conversational AI provided by this platform lets clients hold long and meaningful conversations with their prospects, extract and deliver exactly what is wanted. These conversations can be continued with multiple prospects simultaneously and with a parallel speed to ensure that none of the enquirers is left hanging. It is a largely automated platform that takes responsibility for all of the mundane tasks associated with lead generation and conversion. With these tasks being taken care of, the human agents get enough time to divert their attention towards more concerning aspects related to present customers and their issues. With texts, there is a decreased possibility of spam and unattended messages because the AI sends only that which is of use. This increases the efficiency of the managers besides significantly increasing closing rates.

MeetRecord

Sales coaching platform for your growth
MeetRecord is a tool that allows sales teams to record and analyze video calls. Businesses may enhance sales by exploiting meeting insights and optimizing performance by coaching real-time calls. MeetRecord is a conversational intelligence platform that collects data from every discussion. MeetRecord is a simple, scalable solution for recording and analyzing all online meetings in order to increase visibility, promote process and behavior changes, and have a positive influence on the bottom line. Increase transaction win-rate and pipeline growth by getting more actionable and timely feedback. Increase coaching effectiveness by identifying best practices. With real-life examples and use-cases, you can cut your onboarding time in half. Collaboration and communication within the team should be improved. Reduce Asynchronous work causes zoom fatigue. To foster data-driven thinking, provide every section of your company full access to your customers' voices. To get to your targeted objectives faster, easily share thoughts and questions with Product, Marketing, and the C-Suite.

VoiceLab

Get insight into your customer reality.
Get insight into user customer reality with Revenue Intelligence their data-driven revenue intelligence platform will help user raise user sales conversion rates, generate more revenue and lower user customer service costs. All the data from the interactions between user agents and customers. They provide user with a reliable, data-driven, and fully automated report of user prospective customer behaviors and solutions for the future. They help user automate and optimize user call center operations. They design and build AI voice bots that will make customer interactions easier.

TalkTrack

Solutions for every need.
TalkTrack can help you with all kinds of calls, from sales and support calls to pitching investors and collecting payments. Try TalkTrack wherever you make calls.

Sybill

Acquire a thorough grasp of prospects and their requirements
Sybill is a sales support programme that aims to improve the effectiveness of video meetings by assisting participants in better understanding their opponents. The programme is meant to analyse a prospect's body language during a video call to better comprehend them. The software's ability to recognise nonverbal cues throughout sales conversations leads to a better knowledge of a prospect's demands, which leads to more revenue. Each call may be reviewed by teams or individuals to see who was the most interested and who was the most disinterested. It aids in the formulation of a transaction based on what piqued the prospects' interest and what put them off. In addition, by monitoring calls using an automated system, one may manage transactions and follow prospects who are lacking interest over time to take action before it becomes too late. Furthermore, one may discuss tracks that engage with their audience and drastically enhance one's material based on what works.

Donut.cx

Chat Commerce made ECE
Donut.cx is a WhatsApp-first omnichannel engagement platform that helps sell, support, and engage better. By consolidating all the customer interactions into a single platform, Donut.CX makes it easy to manage customer relationships. With Donut.cx, user can quickly and efficiently resolve customer issues, sell more products and services, and engage more effectively with the customers. By providing a unified team inbox for the customers, user can give a more personal and responsive service that will keep them coming back for more. With Donut.cx, user can provide the best customer experience and build long-lasting customer relationships.

Herbie.ai

Advanced & Matured Conversational AI
Herbie.AI is a two-way voice-enabled speaking smart assistant that provides conversationally-driven customer service both on voice and text. Herbie.AI is a full-time, multicultural and multi-ethnic AI-powered chatbot that provides 24x7x365 energetic customer service and a unified approach across 13+ social channels. It utilizes the customer's preferred language to transform business digitally. Herbie.AI is equipped with advanced and matured conversational AI technologies that enable it to provide support to customers for resolving their queries, answering their questions, and making purchases. Furthermore, it adds a fresh, friendly and futuristic branding to website. Herbie.AI can automate conversations with online visitors, employees, customers and suppliers. This chatbot can be integrated with various CRM and helpdesk systems, helping to create a personalized experience for each customer.

Reveal F2F.AI

People Who Enhance Business Face-To-Face
Reveal F2F.AI has created an innovative cloud-based SaaS platform to enable corporations and organizations to capture and produce insights from face-to-face (F2F) communication. In their digital world, it is essential to record and analyze F2F exchanges, to provide a comprehensive digital picture of interactions, transactions, and customer journey. And it was founded by technical sales experts from the data capture industry, who serve global markets. Their face-to-face interactions with executives helped them realize the importance of the critical element missing from providing 360-degree digitized customer service: capture and analysis of F2F interactions. Reveal F2F is the most qualified technician to serve that need.

Kape

Converting Sales Conversations into Revenues
Kape is a revolutionary platform that empowers sales leaders to create highly productive sales teams with the help of modern technology. It adopts an innovative approach that captures and analyzes everyday sales conversations with clients to identify skill gaps and improve productivity. This approach saves time and resources that would otherwise be invested in creating lengthy presentations and quotations. Kape provides insights into the suitability of potential clients, helping businesses avoid payment and service-related issues in the future. By gaining a deeper understanding of clients' companies and financial capacities, sales leaders can make informed decisions about whether to pursue a business relationship. Kape's cutting-edge technology makes it a valuable tool for sales leaders who want to streamline their operations, improve their teams' performance, and make better decisions about their business relationships.

CallBiotics

Research shows most new patient phone calls.
A system, where a real human listens and sorts all your new patient calls giving you day-by-day, week-by-week, and month-by-month reporting. Every call is analyzed and graded, giving you maximum return.

Userveys

It's not just feedback. It's a conversation
Stop boring their users and give them an authentic, personalized experience. Feedback doesn't have to be a chore! Give them options to provide video, ratings, free form text feedback. Share a link to their feedback form over email, Facebook, Twitter, and more, or embed a widget on their website. Give the users multiple options such as video, ratings, freeform text, and more. Even various types at one time! Keep the conversation going by replying to any responses they get! Ongoing discussions handled with in-app conversations will give them the rich feedback their need to succeed!

Engy.ai

Discover new customers
Engy sees all online discussions in real-time about your product, or people’s need for it, and engages in the conversation as your personal brand ambassador and intelligent sales agent. Engy’s core is a highly intelligent proprietary AI natural language processing technology which discovers all conversations about your specific product or brand, topic, category, or someone’s need for a product like yours. It then engages in the conversation. And does so in a way that’s intelligent and in line with the tone and topic. While it is actually a sales agent representing your product, it does not try to push a sale immediately. This would be perceived as spam, and would not be well received. Rather, it looks for opportunities to communicate product highlights, and advocate product benefits. Think of it as a highly skilled diplomatic brand ambassador. Engy is an excellent mix of people and technology.

KNO By Alltius

Get Answers Quickly and easily
KNO, AI-powered no-code assistant! KNO is here to revolutionize the way to get reliable and precise information. With KNO at customer side, there’s no need to take long detours in search for answers. Simply ask anything and it'll generate bite-sized portions of exactly what looking for—every time. It's powered by advanced generative AI that makes it smarter and more capable with each new request. And the best part is can deploy KNO as an ultra-powerful support or sales assistant in SaaS without a single line of code!

ContactEngine

The future of customer service is proactive conversational AI
ContactEngine lets provide proactive customer service interacting with customers through the channels they’re most comfortable with, before they need to contact user. ContactEngine AI starts and runs intelligent conversations, transforming the efficiency and costs of the operations, and revolutionizing the customer experience.

Goodmeetings.ai

Incorporate a dash of magic into your remote sales efforts
Goodmeetings is a robust sales enhancement platform that uses artificial intelligence and analytics to improve your sales teams' performance using video conversations by tenfold. It provides you the flexibility and tools you need to increase team productivity by saving time on record keeping and follow-ups. With Goodmeetings.ai, all sales operations can be automated using a single video meeting platform that can be connected to your CRM. You can streamline sales processes and increase team productivity. The platform facilitates real-time monitoring and guidance of teams to improve customer engagement and revenues. You can easily view and comprehend information about consumer behaviour and sales team effectiveness on video conversations. You can enjoy HD video, audio, and screen sharing. You can demonstrate items live and in real time. You can use mirror image technology to get a comparable left-right vision as the consumer. On the meeting console, you can prominently display the brand logo and colours. Additionally, you can create notes in the console and have them automatically updated in CRM using this platform.

hivoe

Automate your Twitter DMs
Create groups of users based on their interests and needs. Reach them with the right valuable content. Send dozens of personalized DMs per day in a fraction of the time and get the best response from audience.

Sona.AI

A truly conversational platform
SONA, which is driven by AI and Machine Learning and has a Natural Language Processing interface, makes your life easier by automating tedious chores and increasing your productivity. Using AI-powered SONA, streamline time-consuming industrial processes, allowing manufacturing companies' representatives to focus on more difficult concerns. Sona. AI is bringing parents, teachers, and kids together to form an incredible learning environment. For HR specialists, the software is fantastic. It automates operations that are manual, repetitive, or reliant on rules. It's simple to set up, and SONA can acquire, analyse, and record data while interacting with people thanks to artificial intelligence and machine learning. SONA assists recruiters as a personal assistant. CV shortlisting, interview scheduling, reminders & follow-up conferences, and replying to incoming queries & application status are just a few of the roles it may accomplish. It is useful not only for HR workers, but also for the hospitality industry, sales teams, and even therapy. SONA reaches out to those who are depressed and offers them support through therapeutic talks. It's also a multilingual platform with a slew of other features.

Modjo

Experience the power of conversational analysis
Modjo offers real-time conversational analysis, transforming businesses. Used by 200+ companies, Modjo increases conversion rates by 20%. It transcribes business calls, video conferences and audio files, besides storing all of this data in a CRM. Modjo helps companies receive 100% of customer information. Furthermore, businesses can highlight best practices and collaborate faster with Modjo. Every important interaction can now be highlighted and shared. With Modjo, every encounter is recorded and analysed, including conversations, note-taking, emails and subjects covered. Accessing all company data has never been easier. It helps speed up the onboarding of recruits. Furthermore, Modjo helps individuals become more relevant and effective in their training and feedback sessions. It allows automatic detection of topics, intelligent coaching recommendations. Modjo collects interactions to better understand what is said during such interactions and offers appropriate information. Whether it's the total number of calls made, the talk/listen to ratio, or the themes most discussed with the customers. Moreover, Modjo trains teams with its sales enablement tools.

Megaview

Sales capabilities extension with Megaview
Megaview is a conversation intelligence program that allows you to design your own sales bible based on scientific principles. Megaview provides complete data science management as well as a sales panorama at your fingertips. Sales process and business capabilities are clear at a glance, sales management is simplified, quick response from the front-line market to high-level decision-making is improved, and the ability to win orders is greatly improved, thanks to full data tracking and intelligent analysis from lead acquisition to business opportunity management. You get simple summaries to keep your market visible at all times. You are free to put the pen and paper down and concentrate on the talk. Allow the machine to transcribe it in real-time for you, which will not only automatically refine the major aspects of the dialogue, but will also fully reconstruct the transaction scene, allowing you to hear the market unfiltered. Megaview provides team members with personalized coaching. It is based on powerful conversational intelligence analysis, and it advises each team member on what has to be done to boost the signing rate and maximize each team member's potential.

Convlo

Record the sales call automatically
Convlo automatically provides insights on what was said on the best calls, and how to improve the calls that don’t go well. Automatically enable the sales team to know what they said right on calls that closed, and what they forgot to mention on calls that didn’t go well.

Fathom

Records, Transcribes & Highlights the Calls
Fathom is a free Zoom app that records, transcribes, and highlights the key moments from your Zoom calls so you can focus on the conversation instead of taking notes.

Laxis

Capture clear and consistent actions
Laxis captures conversations intelligently to make your meetings more productive and enjoyable. Simple transcription and personalized templates help you extract insights, action items, and key quotes from meetings. Laxis takes notes while you focus on the conversation. Capture each attendee's comments verbatim, and flag items for follow up. Laxis captures meeting outcomes with an accurate record that can be sent to each attendee.

Sidekick AI

Customer Service Automated
Sidekick is an AI agent built to hold natural and dynamic conversations with customers and talk just like a human. Built on the world's most advanced AI models, Sidekick pushes the state of the art in natural conversation and converses seamlessly with your customers.

Marsview Notes

Enhance digital meeting support with Marsview Notes
Marsview Notes is an AI-powered software that can be used to manage calls & video discussions, record meetings, and take notes throughout meetings. From phone and web conferences, the software automatically extracts insights and transcripts them seamlessly. The software connects with Zoom and captures voice and video conferences either through the web app or a phone. In a matter of minutes, it transcribes the calls and discussions. Users can save these transcripts and notes for later reference and deeper understanding. The software can be used to conduct effective meetings by individuals, small enterprises, industry experts, large teams, and organisations. Users may launch meetings, maintain all customer relations, obtain interactive transcripts, and get analytics from the software's intuitive Meetingspace all in one location. For a comprehensive experience, the automatic transcription capability records meetings in real-time and gives users clear, punctuated transcripts, speaker assignments, etc. Insights including thoughts, reactions, queries, call quality, etc. are routinely grasped by the AI engine.

q&ai Technologies

Get more value from customer conversations
q&ai watches your Gong, Chorus, and Zoom calls for you, highlighting and surfacing key product and marketing insights. Continuously gauge the voice of the customer, track key trends in the market, and highlight where your messaging works best - all automatically with q&ai.

PhoneTrack

Generate leads over the phone
A voice data measurement, analysis and qualification platform made for marketing, sales or management teams. Artificial intelligence to analyze calls, classify the most productive ones, create automations and accelerate the sales process.

Alan In-App Voice Assistant

Create a memorable brand identity and user experience
Alan In-App is an AI-powered interactive voice assistant. It helps and encourages clients of a business to find the right product for them. It supports the usage of features that attract users' attention and gives a customised voice encounter for each user, to reduce app abandonment. The platform cuts operational expenses for businesses by outsourcing low-level work to a voice command. It uses speech to onboard & educates personnel, and it improves safety by decreasing job disruptions with hands-free operations, allowing the business to run more efficiently. The platform promises to assist its users at any time, relieving helpdesk workers by quickly responding to typical inquiries, reducing wait times and satisfying customers by effectively educating consumers on goods and services. Furthermore, individuals may use voice to reaffirm and strengthen their brand image as well as market items along the user journey, which will aid in acquiring fresh consumer insights and increasing engagement.

Productive Call Assistant

Automated Note Taking
Stop relying on memory. Sync all your calls, and keep your CRM automatically updated. Dictate your notes, even during a call. Sync to your CRM, or add to your task list.Record calls, get instant transcripts, and set up custom recording options for different contacts.See caller information, notes, and call history for your contacts, every time the phone rings.

Marchex

Conversation Intelligence that drives critical action
Marchex is a leading conversational analytics company that connects the voice of the customer to your business. We deliver AI-driven insights and solutions to help companies find, engage and nurture their most valuable customers across voice and text-based communication channels. Marchex leverages proprietary data and conversational insights to deliver real-time solutions that enable brands to personalize customer interactions.

Refract

Capture every conversation
Review, coach and share the most valuable, revenue defining moments from conversations. Spot mistakes and uncover opportunities using your actual call data. Understand the DNA of your sales interactions that lead to successful outcomes. Share real-time call data and insights to tweak, coach teams and replicate what you know is effective. Use the insights unique to your business for data-driven decision making. Improve performance, revenue and successful outcomes using call data as your compass.

Chorus

Enhance business-specific sales with the right conversation software at your service
Chorus is an intuitive conversation intelligence platform that helps companies to capture and analyse customer-centric calls, emails and meetings on the go, besides helping them make better decisions facilitating enhanced sales. It comes loaded with a variety of video conferencing, sales engagement, dialer and other enterprise centric solutions helping users to record and analyse every conversation in detail. The platform runs through company-specific sales and business processes, identifying appropriate themes and patterns in every conversation and highlighting the important moments automatically. Companies can also launch learning programs for their teams to meet specific sales needs. Chorus provides detailed insights into customer-centric interaction, which enables businesses to discover what is happening across their sales pipeline and where they need to focus to create successful relationships. In addition, the offered insights can be used to analyse trends about relevant conversation topics, such as product features, objection handling, pricing or competitors. Real-time integrations with external platforms and tools help with strengthening individual workflows across various departments, like communication, automation, scheduling and more.

VoiceOps

Better up your call centre ROI with ideal coaching
VoiceOps is a coaching enablement software designed for call centres. Coaching enablement is an important inclusion for brands to generate higher ROI and enhanced flexible behaviours. The software is the first of its kind for it conveniently turns call centre data into measurable outcomes for the relevant teams. Better coaching enables call centre operators to produce flexible changes in behaviour and thus, make the most out of the calls they receive. Scalable coaching enablement further makes it easier for the operators as well as the executives to sift through and analyse the data. The training is essentially consistent without repetition, all directed to transform the team’s excellence as well as the outcomes it provides. VoiceOps helps in maintaining measured adherence to the call flow. With a large number of calls at a go, it often becomes confusing and difficult for the call centre people to adjust through. This is where VoiceOps comes in and helps clients to reduce their performance gaps, generating stellar ROIs.

Wingman

A Real-time Coaching tool for Teams
Wingman software is a Conversation intelligence to gain actionable insights on sales calls. The software offers audio and video recording to track the progress of your prospects in the deal pipeline. It has real-time notes and automated Cue cards to have better conversations. Measure the performance of team with reviews with call records via dashboard. Small, Medium companies make use of the software.

Avoma

Intelligent Customer Meetings and Better Business Outcomes
Avoma is an end-to-end AI meeting assistant for customer-facing teams. Analyze trends for competitors, objections, discounts, and feature-asks to build data-driven products. See the talk tracks of top reps and coach everyone to use them. AI will extract summarized notes for key topics like Next Steps, Pain Points, Objections, Competitors, Positive Moments, Questions Asked, etc. Go to specific speakers and topics identified automatically or search for topics of interest in transcripts to listen to recordings faster. Automatically record meetings and get high-quality transcripts to take better notes later on. Also, get manually typed notes linked to transcripts. Prepare agendas with proven templates instead of copying and pasting every time. Shared templates ensure consistency across the team.

ConverSight.ai

Supply chain optimized
ConverSight.ai is a supply chain optimization platform that combines insights from disparate data sets to automate repetitive processes and suggest the optimal course of action. It enables you to close the gap between execution and planning so you can confidently take the next step. With ConverSight.ai, you can use AI to gain real-time access to sales, inventory, and distribution data, reducing response times and increasing operational and supply chain. With ConverSight.ai's monitoring, alerting, and interactive decision-making capabilities, you can make smarter decisions faster. Athena, from ConverSight.ai, sends out vital business indicators throughout the day. Athena is a conversational AI business assistant that detects demand and inventory changes to help you optimize your supply chain. Athena’s collaboration, automation, and smart recommendations go beyond the dashboard to help you make better decisions. Athena increases visibility across your whole business, allowing you to find hidden insights and detect early-stage irregularities. From a single search bar, you can access numerous applications and databases in real time. Athena detects and reacts to changes in demand, supply, and inventory turnover, keeping your team informed and on track.

Jiminny

The easiest way to build smarter sales teams
Conversation intelligence + detailed insights = faster growth. Accelerate your team's learning and conversions with Jiminny by pinpointing the moments that matter, when you need to hear them.Jiminny is the Platform for all your customer conversations. We record, transcribe and analyze your calls & meetings in real-time so you can capture every data point important to your business and have the insights to help your team win together.

Pickle

Pickle is used by some high-growth teams
Pickle transcribes phone/video call records, provides a data platform for simple searches, and then analyses and summarizes the dialogue for easy understanding. With your best discussions, you can improve sales performance and customer experiences. Pickle uses artificial intelligence to help you improve your sales process by finding blind spots and turning discussions into actionable information. We'll show you how to develop an army of superhuman sales and customer service representatives by duplicating your top agents. Get AI-generated summaries, transcripts, and notes automatically. Snapshots and Collections allow you to capture and share memorable moments with your whole team. Zoom meetings can be recorded automatically. You can add time-stamped notes and follow-up action items in real time, ensuring that you never forget a key information. Connect every team to the voice of your customers. Share Zoom meeting videos and notes with your entire team, no matter where they are. Concentrate on the talk rather than taking copious notes. With agenda templates, AI-generated transcripts, and smart notes all in one spot, we've got you covered.

Convin

A Conversation Intelligence Tool
Convin software is an AI-powered Conversation Intelligence Software used to manage sales team understand calls to close more deals. Manage history like call information, topics & any other information that you want. Receive notifications to manage details about products and collect feedback to optimize the workflow. The software offers an advanced metrics like behavior analysis and topic duration to understand rep's performance on talking in calls. Sales Managers, Small and Medium companies make use of the software.

Salestrail

A unified mobile CRM platform for sales
Salestrail is an artificial intelligent-based sales platform that motivates sales teams to build a better sales channel and close more sales. Salestrail directs the activity, automatically acquires interaction with Salesforce, and encourages sales representatives always to plan the proposed sales to the salesperson on what to do next. The software is compatible with both Mobile Android and iOS. A salesperson will benefit from rich CRM data without losing time in manual recording. The software allows sellers to record calls, emails and meetings in Salesforce automatically. It also performs active activities and ensures that customers never lose sight of their sales. The application is recognized for increasing productivity and increasing sales with more companies around the world. Sales and sales management receive data for the allocation of the sales process, each withdrawal, each sent email, and each meeting. It also equipped with additional custom fields and queries to collect key data for your organization. The software marketing features provide an overview of actual sales of potential customers in real time and create marketing automation based on the benefits that Salespeople add to Salesforce through the business card scanner.

Salesken

Convert in more leads with an efficient sales assistant for your business
Sakesken works as an AI Sales Assistant for businesses. Organizational admins can trust the software as a copilot for their step-by-step sales journey. They can use it to get detailed insights about scores incurred by individual leads and their conversion metrics. Further, detailed insights and analytics let users diagnose potential loopholes and improve them on a daily basis. Salesken assures active integration with external platforms like Skype, Zoho, Pipedrive, Bluejeans, RingCentral and more, making it easier for professionals to get their lead conversion mechanics sorted out. Apart from generating leads and converting them into loyal customers, enterprises can also depend on Salesken to generate accurate feedback from the clients’ end. They can get the process completed via direct call, web conference, one-to-one business chat with agents and email facilities. Advanced dashboards featured by the software, let managers/team leaders monitor the regular performances showcased by their team members.

Murf Voiceover Studio

Enhance the engagement levels of generated videos with attractive voiceover
Murf Voiceover Studio helps users add lifelike background voices, within the generated videos in a few minutes. It is mainly a text-based voiceover generator, equipped with AI voices that are hyper-realistic by nature. Users can either opt for simple script typing facilities or can go for home-style voice recording options. Once done, they can convert the particulars into AI-based voiceovers for videos and music. The software is loaded with more than 20,000 voice-overs, which are curated by users located across 116 countries, in 15 languages. Further, users dependent on Murf Voiceover Studio can modify the pitch of an individual voiceover, speech and narration quality. They can also put more emphasis on certain words as per needs. An inbuilt grammar and spelling checker tool runs timely analysis through the submitted scripts, checking for errors besides offering appropriate suggestions as well. Additionally, a royalty-free gallery within the software is loaded with multiple background music that users can incorporate in real-time.