Best Software Tools

Conversational Marketing Software

Are you looking for the best Conversational Marketing software? In this article, we will introduce you to various software options that can help you engage potential customers with personalized conversations. These advanced solutions go beyond messagge automation; they employ tools to identify interested buyers, answer questions or concerns, and transfer customers to payment gateways. To give you a comprehensive overview, we will examine their features, capabilities, and pricing, so you can make an informed decision about the tool that works best for you.

ubisend

A Simple Conversational Workflows
ubisend is a no-code automation platform to create conversational experiences in minutes. The software offers tools to automate processes across over 30 messaging channels, including website widget, full page, Microsoft Teams, and more. Measure your chatbot and automation performance using the metrics via dashboard. small, Medium companies make use of the software.

Gallabox

Making client interactions impactful
Gallabox is a marketing software that allows the user to enjoy a workspace where all the team members can access a single collaborative dashboard combining messaging platforms like WhatsApp, e-mail, live chat, as well as email, and helps them take action based on their conversations. What makes it even better is that it is designed for both desktop and mobile and works across operating systems like Android and iOS. It is also designed to work with a new ecosystem and provides two-way integration with leading CRM software and other applications, as long as the integration is permitted. Moreover, its 3-way pricing model is based on different plans and is loaded with features like contact management, WhatsApp broadcast, advanced analytics, customised chatbot, private notes and mentions among others. With additional nominal charges, it also provides WhatsApp template messages to reduce contact time and support costs. They provide easy upgrade options, and the billing is based on the number of days the organisation has used a plan so far. The app then notifies them about their usage, prompting them to upgrade if they exceed the threshold for that plan.

Yalo

Conversational Commerce Software
Yalo software is a platform used to optimize your customer journey to increase conversions and customer satisfaction. The AI-powered agent used to engage customers with conversations. Collaborate with teams to manage and track your campaigns with metrics to automate workflows. Marketers, Small and Medium companies make use of the software.

Kata Boost

Take your marketing campaign to the next level
Kata Boost is a chat bot integration platform for businesses. Integration of chatbots and voice assistance in a business is a modern-day trend to create an organizational environment and interact with users without paying individual attention to each query and automating the entire process. KataBoost provides chatbot solutions to organizations with the aim to personalise your campaigns by understanding your users and creating campaigns based on analysis done on previous user activity. KataBoost provides various solutions like kata flow which automates the customer interaction by using ML/AI tools to come up with responses to users’ queries. Kata nl acquires information about the users’ actions via natural language processing tools to gain insights about how users react to certain posts and interactions. Kata cms is an automated dashboard builder for organizations to reap benefits of. But most importantly kata boost creates interactive campaigns for users with the power of analytics and chatbots to provide users a personal experience. It supports multiple campaigns along with efficient audience management by providing valuable metrics and data for the campaigns which helps in recommending changes later on.

SkylerAI

It starts with CONVERSATION
Start by building natural inbound and outbound conversations with your audience on the platforms they’re already using. Kick-start the conversation and generate interest in your product, service, or cause by reaching out to the right people at the right time through easy-to-create, micro-targeted media campaigns.

Hearsay

Build Business with Conversations
Hearsay software is a Customer Conversations Platform used to gain insights for brand. The software offers Face to Face recording and Video Call tool to engage and record conversations. Collaborate with your team to measure the conversation to improve the workflow. Gain insights with new conversations to become a customer intimate brand. Brand Managers, Small and Medium companies make use of the software.

Chat360

Make intelligent conversations and increase conversions
The Chat360 platform is used to track conversations, engagements, and targeted marketing. The program allows users to create chatbots and converse in many languages using a drag-and-drop interface. A dashboard can help you increase client engagement and generate real-time reports. Chat360 is a conversational marketing platform that extends your marketing efforts to your customers' favorite channels, such as WhatsApp, Facebook Messenger, Instagram DMs, and websites. You may communicate with consumers on their preferred platform, giving them quick access to customer support services and reducing the time it takes to resolve tickets. Making it feasible for customers to contact your brand via the most convenient media will help you enhance client onboarding and retention rates. You can communicate with different customer groups, track consumer trends, and promote new goods, campaigns, and debuts with ease. With Chat360, you can efficiently track business operations, improve customer care on your eCommerce website, and make the customer's buying experience simple and painless. They offer solutions for a wide range of industries, including automotive, healthcare, education, e-commerce, government, and others.

Konverse AI

Turn Conversation into Conversion
Conversational AI platform that helps you drive more business by building a meaningful relationship with customers on Business Messaging tools. Show your customers that you care for them, empower your team to communicate across multiple channels seamlessly and create a great first & lasting impression.

Factoreal

Every Marketer can be a Pro Proficient
Factoreal’s vision is to help every marketer be a PRO through its one-stop customer engagement platform that helps brands increase digital engagement, app usage, improve customer retention, and drive revenue growth. The award-winning platform combines omnichannel marketing automation with the power of customer data creating a set of breakthrough capabilities to help marketers handle all aspects of digital marketing from planning and orchestration to delivery of hyper personalized interactions. We are headquartered in Jacksonville, Florida, and are a strategic tech partner to many large enterprises, sports teams, and fast-growing ecommerce businesses. Factoreal is proud to be recognized amongst the Top 500 fastest growing startups globally.

Promote Route

Advanced Communication Technology
Promote Route is a conversational marketing software that allows users to send automated, customized, bulk, whatsapp messages. Using it you can have meaningful exchanges with your clients and target audiences, resulting in increased revenue. No more sending messages to all your consumers one by one. There will be no more common messages sent to notable users.Their vast list of features includes - Sending text and multimedia messages is easy with the Send Message feature, which offers both simple and personalized options. You have several options for selecting contacts, including the manual upload, existing chat contacts, group contacts, broadcast contacts, and tab contacts. One of their most beneficial features is that of message templates - If you don't have a way to save your messages/templates, you will lose consistency. You can construct your own Message Templates using the Message Template feature and then reuse them as needed. It works as a central repository for all your messages.Promote Route's Tabs feature allows you to construct your own tabs and place contacts and groups within them. For example - there will be different tabs for Office and Family.

Rezo.AI

Improve customer interaction and revenue growth
Rezo.AI is an AI-powered contact centre that works with human agents to automate monotonous tasks and improve customer experiences. Rezo.AI increases customer engagement anytime, everywhere, since it is quick, scalable, and error-free. The software simplifies interactions across several channels, including email, chat, voice, Whatsapp, and social media, resulting in faster response, satisfied customers, and more productive agents. It also aids in the analysis of each call and interaction with clients. Furthermore, Natural Language Technology (NLP) aids in in-depth learning of agent and client engagement, as well as providing a scorecard for agents. The system then emphasises the areas for development using the NLP engine and provides personalised coaching advice for the agents to work on. Personalised advice combined with data assists agents in better identifying gaps and improving transparency and satisfaction. Furthermore, robotic process automation bots provide value to an automation platform by performing jobs faster, letting people focus on higher-value work, and improving customer satisfaction through shorter turnaround times.

Conversion Hero

Automate your offline conversions
Conversion Hero works 24 hours a day, seven days a week. Continue with your current online marketing campaigns to drive traffic to your landing page. Your landing page collects leads or online sales. You continue to process these as normal using the tools you are used to. When your offline sales system reports a successful sale (conversion) you instruct your lead management tool to fire a webhook to Conversion Hero. Then upload an offline conversion to your buying source to allow you to optimize your campaigns effectively.

BOTS chatbot

YOUR BRAND, YOUR VOICE
BOTS chatbot customized precisely to your brand. Your colors, your fonts and your voice. And, unlike standalone chatbots, our chatbots are customized to work alongside your team to lighten their load, aid their everyday tasks and interact with ease. No code required, your custom-branded chatbot comes to life, greeting users, scheduling meetings, and routing users to the right members of your team.

Popify

Skyrocket your Conversions
With the power of social proof, Popify convinces visitors to buy from you with confidence and trust. Using Popify, you can add smart, attractive and converting social proof notifications to your store and boost your sales.

Spreaad

A smart retargeting platform to boost your sales!
Spreaad is an advanced retargeting tool that allows users to convert their website, visitors, into potential customers. It uses special AI to ‘retarget’ more and more visitors via SMS, Google, Instagram, Facebook, mailing systems, and other interactive platforms. It lets users create retargeting campaigns that are mainly based on their behavior, goals, and other such factors, which bring up more chances of turning regular customers into potential ones. The software uses powerful machine learning algorithms which genuinely discover such customers. One can easily find campaigns, dynamic distribution, automation channels, and efficient results without any doubt. The software can easily run on Magento, Woocommerce, Shopify, and BigCommerce, and there are no codes required at all. Also, this is a highly user-friendly platform that can be accessed by all. One simply needs to install the software, link their accounts, and get the results right away. It would certainly help to increase sales, and bring in more leads.

ViralMint

A ROI Marketing Tool
ViralMint software is an Marketing Solutions for your Online Business. The software offers tools to understand your challenges and growth goals. The comprehensive analysis used to build brand awareness to convert sales. Brand Managers, Small and Medium companies make use of the software.

Paloma

Revolutionary Social Media Marketing
Paloma is a conversational marketing software. Paloma drives messaging channel commerce and uses automated personal shopping dialogues to help businesses more than quadruple conversion rates. With automated personal shopping dialogues, Paloma enables eCommerce businesses to sell directly to clients in Facebook and Instagram Messenger. It has a vast list of features such as - Assistance with Lead Acquisition Customers can contact your store by messaging your page. With entrance points like Story Replies, Feed, Posts, Links, QR codes, Ads, and more, you can encourage more leads to visit. Engage in direct sales discussions. Start with a template to showcase new products, assist customers in selecting the ideal product, or educate them on how your product will benefit them. One of its most beneficial features is the seamless checkout experience - With Paloma Storefront or one of their checkout partners like Square or Shopify, you can let consumers check out fast and manage your orders. To better understand your funnel and improve how to sell to your customers, keep track of your results in their performance dashboard.

BanterX

A Digital Marketing Software
BanterX software is a platform used to create personalized content for business. The software offers tools to deliver interactive conversations within chatbots on your website or app. Collaborate with teams to promote business with new users using HTML5 media conversations on mobile websites and apps. Marketers, Small and Medium companies make use of the software.

JeffreyAI

Build strong relationships with customers and close more deals
JeffreyAI is a CRM and sales engagement platform that enables small businesses to build strong relationships with customers, negotiate sales and grow revenue. The platform comes equipped with an interactive dashboard, offering a clear overview of sales KPIs, opportunities, communications and activities accordingly. Users can also depend on the same to keep their prospects and client data organised at a central place. Thus avoiding all chances of potential loss or data duplication. Users can also track the entire sales flow, right from monitoring the initial connection with the client to closing deals and managing individual accounts. JeffreyAI allows businesses to divide their prospects into groups and target them with a personalised approach. These targeted campaigns help businesses to build effective engagement levels and convert more deals. Users can also add product information, documentation and collateral over the platform making it easier for customers to make purchases. Furthermore, relevant tutorials and support materials available within the platform serves as an efficient knowledge base helping businesses to proceed with seamless operations on the go.

chatform.ai

Messaging App Conversations Made Simple
chatform.ai software is a platform used to respond to your survey using their favorite messaging app. The software offers engaging messaging conversations to boost your survey. Generate the responses in Excel, Google Sheets file formats to measure the performance of responses via Slack or other business system. Marketers, Small and Medium companies make use of the software.

Botco.ai

Turn Conversations Into Clients Using Intelligent Chat
Botco.ai is a HIPAA-compliant platform enabling meaningful and intelligent conversations between providers and consumers. Botco.ai is a fully automated, AI-powered marketing chat solution that can be implemented at scale. You can easily incorporate Botco.ai into your existing Facebook Messenger business account, allowing your audience to ask questions and receive answers within seconds. As users continue to ask questions, your Botco.ai conversational AI learns and makes its own improvements. Botco.ai is trained to continue to learn how to respond to questions as they are asked.

Qualified

Conversational Marketing Chatbot
Qualified helps companies generate sales pipeline faster by tapping into their greatest asset - their website. The website is used to identify the most valuable visitors, start sales conversations, convert outbound and advertising traffic, and uncover signals of buying intent.

Chatpage

Make it easy for your customers to contact you!
Chatpage is an instant messaging-era customer communication tool. With a single-page solution, you can keep track of customer dialogues. When you're offline, you'll get email notifications. It's easy to use and mobile-friendly, so you can communicate with your consumers from anywhere and at any time. Allow your visitors to send a message, make a video call, or schedule an online meeting for a better sales and support experience! The chat page includes capabilities such as screen sharing to assist you in having engaging interactions with your clients, which has been shown to increase sales by tenfold. Increase your return customer rate by leveraging your chat page to provide prompt support. All of your consumer conversations should be kept in one location. No more miscommunications due to clogged inboxes! Industry standard best practices, such as HTTPS and TLS, are used to encrypt communication on your chat page. The chat website is developed on the Google Cloud Platform, which provides scalability, stability, and security.

Meera

Stop being obnoxious. Begin interacting.
Meera A.I. is a text-based automation technology that replicates human interactions at scale, giving clients the impression that they're conversing with a real person rather than a machine. It enables you to automate engaging, human-like messages for enhanced user engagement and interaction. With Meera, you can improve the connection you have with your customers. Meera helps you boost your marketing, increase your sales, and give a better client experience by automating and humanizing your WhatsApp messages. It supercharges your sales efforts by scaling outbound lead generation, appointment setup, and other marketing and sales tasks. It facilitates sending notifications about incomplete applications, sporadic attendance, and schedule changes, among other things. You can send transactional messages, updates, reminders, and more to customers who have opted in. Meera connects and engages with your prospects as if she were a real person on the channel they choose. It assists businesses in enhancing their communication strategy by humanizing text messaging and making consumers feel important. Meera sends the correct message to the right consumer at the right time, resulting in increased engagement and conversion.

Goodcall

Take care of your customers
Conversational AI for small business. Answering service which takes a message, shares open hours, covid policy, location, food ordering, table reservations and more. It is always working for you, is free for a solo business owner and setup takes just a few minutes.

Makerobos

A tool for Building Enterprise Chatbot
Makerobos software is an AI-Enabled Chatbot Platform for Sales and Marketing. All-in-one customer engagement platform to optimize conversion rate when visitor chat on the website. Generate more qualified leads with Email and SMS OTP verification. Build a contextual and personalized experience for your customers. Small, Medium and Large companies make use of the software.

Bitesize

Outbound Texting to 1000 Prospectus at Once
Bitesize helps car dealerships talk to thousands of customers at once. Bitesize was conceived with one simple goal in mind: making the sales experience painless for both salespeople and customers. You can create your own customized rules and let Bitesize handle the texting. The AI helps you respond to the hottest leads so you can focus on making more deals. Sync notes so your rep can continue to have a singular experience. Every lead gets connected to chosen team members within seconds.

Tolstoy

Transformative Conversational Marketing Tool
Tolstoy is a conversational marketing software. an innovative method of communication via interactive video. Use Tolstoy for video prospecting, talent screening, video chat assistance, and other purposes. No coding is required; simply click to embed Tolstoy on your website to increase interaction right away. It has a vast list of features such as - Its straightforward, user-friendly, interactive video platform directs viewers to the most relevant material for them, increasing engagement and action. You receive feedback from readers in the form of selections, text and video messages, contact information, and more. You can better understand your market and personalise your messaging with each response. One of their most beneficial features is its seamless integrations with your entire stack - Tolstoy effortlessly connects with the marketing tools and processes you already use. Your responses and data can be forwarded to your current CRM, email marketing programme, and any other place you operate thanks to thousands of integrations. Use a widget on your website that lets visitors select the topics they want to learn more about to engage and get more leads.

topicx

Turn every interaction into an experience
The essence of customer engagement is personalization - humanized interactions that make customers feel like they're doing business with a real person. Our Relationship Cloud sets the ground for building long term relationships with your customers. Relationship Cloud is a platform designed to proactively approach, engage, and support customers throughout their brand journeys. This proactive approach is driven by our conversational AI engine's ability to understand and draw inferences from situations throughout customers' journeys; anticipate what interests or motivates each customer at each given point; and engage customers via empathic, human dialogue.

Recom.ai

Sell products in Minutes
Recom.ai software is a platform used to manage upsell and cross-sell products with recommendations. Manage your shop with rules and custom design templates to increase the store’s revenue. The AI shows recommendations to customers based on “frequently bought together” and products’ appearance for your business. Analyze the results to gain insights via dashboard. Marketers, Small and Medium companies make use of the software.

TelebuPop

Conversation based marketing platform
TelebuPop is a conversation-based marketing and sales platform that lets you identify prospects and engage them in real-time. Predict customer interest & guide them to relevant products/services. Get more context on customer problems & resolve all queries instantly. Set up an AI-powered sales assistant for after-office hours or when agents are occupied. Enable the AI or a human agent to easily answer repeat questions using smart templates. Instantly transfer live chats from AI to agents, and let the AI handle generic queries.

tapCLIQ

Build Business with Bots
tapCLIQ software is a platform used to create front-office bots to automate tasks for user interaction. The software offers tools to drive users with targeted push notification. Generate leads through contextual mobile engagement with right call for actions. Collaborate with teams with response and recommendations to increase user participation to manage business workflows. Marketers, Small and Medium companies make use of the software.

Radiance Labs

A messaging platform for Business
Radiance software is a platform used to personalize marketing and conversational checkout for customers to place orders using SMS and FB Messenger. Collaborate with teams to create interactive conversations across multiple channels with templates. Measure engagement programs to automate business workflows. It integrates with Woocommerce, SurveyMonkey, Shopify, and more. Marketers, Small and Medium companies make use of the software.

nativeMsg

A Conversational Media Software
nativeMsg software is a platform to engage your customers in messaging and ad channels. The software offers tools to customize brand with logo, colors, and more. Optimize customers communications using emojis, GIFs, and images for any channels. Collaborate with teams to schedule or broadcast messages using segmented subscriber lists for targeted messaging. Marketers, Small companies make use of the software.

ChatFunnels

A Marketing Optimization Software
ChatFunnels software is a Conversational marketing platform used to engage, qualify, and grow pipeline with visitors on your website. The software offers bot qualification system to identify accounts and can increase appointment scheduling system to your bot. Collaborate with teams to qualify visitors based on their behavior and score them through live chat. Small, Medium companies make use of the software.

Gobot

Get in contact with valuable prospects and leads in real-time
Gobot is an advanced messaging platform that helps businesses forward personalised SMS to all existing prospects and potential leads in an efficient manner. The platform aims to improve the buying and selling experiences of both salespeople and customers in real-time. By setting up a seamless communication network between them. With Gobot, businesses can send personalised ‘blast’ messages to up to 1000 prospects and start conversations with them on the go. It is a flexible platform that can be customised in users own way. In addition, inbuilt AI technology also lets every team member respond to the hottest leads as quickly as possible, facilitating maximum conversions. Gobot enables supervisors to keep track of their team’s response time and other related activities on the go, besides helping them to improve the overall performance and message campaigns in real-time. Moreover, the inbound call management facility made available by Gobot helps businesses reach out to the customers who had called on the business-specific text numbers previously.

Watermelon

Simple Customer Service Experience Platform
Watermelon software is a platform used to centralize and automate customer contact in minutes. The software offers tools to create chatbot and publish your chatbot to your most popular channels like Facebook Messenger, WhatsApp, Twitter and Telegram. Measure the performance of conversations across channels into a single dashboard. Small, Medium companies make use of the software.

Freespee

Use the power of conversation to drive your business
Freespee software is a platform for managing real-time discussions and accelerating sales. The software includes capabilities for intelligently routing inbound calls to the appropriate person. Customer chats across numerous channels can be used to gather business intelligence. Freespee recognizes that purchasing is an emotional experience, especially when it comes to high-ticket items and services that necessitate extensive research and thought. Across your consumer channels - internet, voice, messaging, in-store, email, video, and more - the platform links millions of interactions and data points. This gives you a unified picture of your client’s journey. With a collection of comprehensive lead management tools, the Freespee Sales Acceleration Suite converts website visits into engaged leads, increasing conversion and ROI. It optimizes marketing strategies and identifies the programs that generate high-quality leads and website traffic. It learns about your buyer personas and modifies your marketing messaging accordingly. It contributes to a rise in the number of high-quality callers. Reduce friction and improve the calling experience. Furthermore, it allows purchasers to plan a callback instead of risking losing their call during peak hours.

Layer

Automate Team Workflows in Minutes
Layer software is a platform used to connect data across your organization. The software offers tools to integrate with Layer’s built in templates, and start using the workflow automation builder. Collaborate with teams to document all tasks for better business. Marketers, Small and Medium companies make use of the software.

ShopPop

Send relevant notifications to individual buyers that will generate more sales
ShopPop is a chat marketing platform that enables businesses to forward relevant notifications to individual customers about the available products and generate more sales. The software helps users drive customers back to stores for purchasing their favourite picks, by allowing the latter to opt for ‘back in stock notifications’ on products that are currently out of stock. ShopPop comes with a wide range of widgets that look and feel native to store owners. Also, these widgets only appear to users when they want or let their customers receive notifications. Store owners can even automatically reply with Instagram or Messenger DM against the native posts on their Instagram and Facebook pages. With ShopPop, businesses get access to a variety of messaging templates that they can send to individual customers, notifying the latter about product availability, special discounts, link to pay and other relevant information. They can even edit these templates for sending personalised information. Moreover, ShopPop serves the following platforms like Shopify, Shopify Plus, WooCommerce, Magento, Wix and Shopware facilitating seamless business.

360dialog

Messenger Communication for Business
360dialog software is a WhatsApp Messaging API to automate workflows. The software offers tools to create branded Messaging with images, files, location, videos, links, and more. Connect your customer service and ticketing applications to messenger channels. It integrates with Hubspot, Pipedrive, Bitrix24, and more. Marketers, Small and Medium companies make use of the software.

Botgate

Grow Sales with Marketing Tool
Botgate software is a platform used to optimize sales through conversational marketing. The software offers Hybrid model to qualify leads for better customer experience through conversations. Integrate channels with Botgate AI Messaging API to follow all conversations. It integrates with Slack, Pipedrive, Google Analytics, and more. Marketers, Small and Medium companies make use of the software.

Bonzo

A Conversation Software for Business
Bonzo software is a platform used to create conversations for better workflows. The software offers tools to build campaigns through 5-channels like SMS, Email, Video, Calls, and Voicemails. Collaborate with teams to speak directly to your audiences and respond with prospects via Mobile app. The Artificial Intelligence to drive outreach and conversations. Marketers, Small and Medium companies make use of the software.

Heyday

A Chatbot for Ecommerce
Heyday software is a customer messaging platform for better experiences. The software offers an AI-powered chatbots to recommend products to match shoppers search on autopilot. Collaborate with teams to get access to data and view on your agents’ performance. The Customer surveys in-chat used to check the pulse on customer satisfaction in minutes. It integrates with Salesforce, Shopify, and more. Marketers, Small, Medium companies make use of the software.